ChatBot for Business

iSystemz brings you another revolutionary product

Introducing BotMate, software designed with the sole purpose of improving your team’s productivity and wellbeing

Find out more

Watch a short video about BotMate

To 40% Saves up of employees' work time
By 200% Accelerates access of information
By 30% Reduces the workload on IT and HR departments by taking on the mundane and repetitive queries

So, what does BotMate do, exactly?

Automates routine tasks
Provides immediate and accurate responses to team inquiries
Improves the efficiency and effectiveness of all processes
Enhances the overall team and customer experience through personalised and interactive engagement

What tasks will BotMate solve for my business?

Enables staff to quickly access information from corporate regulations, instructions, and other documents
Provides management with insights on their team members
Improves quality of information available to leadership teams
Improves corporate culture

Enables service departments focus on their core work rather than spending time addressing frequently asked questions

BotMate is for

Businesses with 100 employees and over
Businesses that need to onboard staff and customers quickly and efficiently
Companies needing to enhance and amplify internal expertise using their knowledge base
Companies that need to access corporate content efficiently both onsite and remotely.

BotMate works

Step 1

A user sends a query to the chatbot
to search for necessary information

Step 2

The neural network analyses each query to understand the question's intent and then selects the most appropriate answer from the knowledge base

BotMate uses Natural Language Processing (NLP) and Artificial Intelligence (AI) to learn from user interactions, continuously improving answer quality

For user convenience, BotMate uses its proprietary intelligent prompting system, helping team members ask additional questions to make informed decisions. The knowledge base can be populated by your team or with the help of BotMate specialists

Technologies

BotMate is an intelligent chatbot and knowledge management system, built on open-source technologies