iSystemz brings you another revolutionary product
Introducing BotMate, software designed with the sole purpose of improving your team’s productivity and wellbeing
Watch a short video about BotMate
  • To 40% Saves up of employees' work time
  • By 200% Accelerates access of information
  • By 30% Reduces the workload on IT and HR departments by taking on the mundane and repetitive queries
So, what does BotMate do, exactly?
  • Automates routine tasks
  • Provides immediate and accurate responses to team inquiries
  • Improves the efficiency and effectiveness of all processes
  • Enhances the overall team and customer experience through personalised and interactive engagement
What tasks will BotMate solve for my business?
  • Enables staff to quickly access information from corporate regulations, instructions, and other documents
  • Provides management with insights on their team members
  • Improves quality of information available to leadership teams
  • Improves corporate culture
  • Enables service departments focus on their core work rather than spending time addressing frequently asked questions
BotMate is for
  • Businesses with 100 employees and over
  • Businesses that need to onboard staff and customers quickly and efficiently
  • Companies needing to enhance and amplify internal expertise using their knowledge base
  • Companies that need to access corporate content efficiently both onsite and remotely.
BotMate works
Step 1
A user sends a query to the chatbot
to search for necessary information
Step 2
The neural network analyses each query to understand the question's intent and then selects the most appropriate answer from the knowledge base

BotMate uses Natural Language Processing (NLP) and Artificial Intelligence (AI) to learn from user interactions, continuously improving answer quality

For user convenience, BotMate uses its proprietary intelligent prompting system, helping team members ask additional questions to make informed decisions. The knowledge base can be populated by your team or with the help of BotMate specialists

Technologies
BotMate is an intelligent chatbot and knowledge management system, built on open-source technologies
  • React.js
  • Python
  • PostgreSQL
Possible communication channels
  • SharePoint
  • Microsoft Teams
  • Whats App
  • Telegram
or any custom website
Delivery options
The neural network and knowledge management system is available either as an online service or can be deployed to the client’s infrastructure
  • Local
  • Cloud
To find out how BotMate
can be implemented within
your business,
please contact